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Frequently asked questions
Orders are dispatched typically within 5 business days.
UK customers - orders typically delivered within 3 business days after dispatch.
International customers - orders typically delivered within 5 - 10 business days after dispatch.
Our gems are made from high-quality materials such as Stainless Steel, 18K Gold Plating and 925 Sterling Silver.
These materials are designed to be durable and resistant to tarnishing and water damage.
We still recommend removing jewellery when in contact with water, perfumes, and lotions to keep your gems looking their best!
If your order has not yet been dispatched, we will do our best to make your changes. Please contact us, as soon as possible and include your name, order number and email.
Once your order ships, you'll receive a tracking number via email that you can use to monitor your delivery.
We accept returns within 14 days of delivery. Earrings are non-returnable due to hygiene reasons unless faulty.